VYMA Beauty aims to deliver your skincare essentials safely and efficiently to your doorstep.
Order Processing
Orders are generally processed within 1–2 business days after confirmation, excluding holidays and exceptional circumstances.
Delivery Estimates
Estimated delivery is 3–7 business days after dispatch, depending on your location, courier service and other factors. Remote locations may require additional time.
Major metro cities (Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata) generally receive orders within 2–4 business days of dispatch.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order is dispatched, tracking details will be shared through your registered contact details (SMS/Email/WhatsApp), where available.
Delays and Delivery Issues
Delivery dates are estimates and may be affected by weather, courier disruptions, operational delays or other circumstances beyond our control.
If your order is delayed, marked delivered but not received, or arrives damaged, please contact hello@vymabeauty.com with your order number.
Customer Support
For order-related queries, delivery issues, product information, returns or refunds, please email us with your order number and relevant details.